Origin of Shipments: We are located in Turkey, and items are shipped from
Shipping Costs: We work with major shipping companies to deliver the
items to you as soon as possible. We work too hard to get the best shipping
rates. To understand shipping costs, take our location into
Shipping Options: Express and regular registered mail shipping
options are available. If regular registered mail option is selected for the
order, we ship items via regular mail, and shipment is delivered via the
official postal system of destination country. The delivery time is about 2-3
weeks for Europe; 3-4 weeks for other countries. Items may also delay because
of customs inspeciton at destination country, and additional customs fees may
apply. For express shipment, our main shipping partner is Express. Several
other options are also available with variable cost and delivery times. In
order for your order to be delivered as fast as possible -especially for
express shipping options- please enter your address as clear as possible, as
well as a valid phone number must be given. Please do not enter P.O. Box
address for this option.
Dispatch Time: Orders are shipped within one working day (mostly on the
same day) after the payment is received for the order. We are closed on
Sundays, and Saturday afternoon, and during national holidays.
Customs Fees & Duties: We do not face with customs problem in most of
our transactions, and orders do not subject to customs fees and duties
because of orders' value. However, please be advised that that we are not
responsible for, nor are we involved in the setting of any extra charges for
customs or brokerage fees. These fees are set by the courier company and
destination country. Each country has its own customs regulations. Because of
these reasons, especially big-sized orders may subject to customs charges,
and they cannot be predicted before. Our shipping rates do not include the
costs at destination country.
P.O. Boxes: Items can be shipped to P.O. Boxes via regular registered
mail. Please do not enter a P.O. Box address if you would like to item to be
shipped via express delivery.
Tracking Shipments: You will receive shipping information including
tracking number of the shipment, and a link where you can track your shipment
after your order is shipped.